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If I request an account opening kit, how many days will it take to arrive?
It will take approximately one week, depending on the day you place the order. Also, please note that it may take longer during busy periods such as campaign periods when we rec...
Is
there an account maintenance fee?
There
is
no account maintenance fee or minimum balance. If there should be change in policy, we will notify our customers in advance.
What are the advantages of the PowerFlex account?
PowerFlex account
is
just right for foreign residents in Japan. • ATMs available all over Japan. *Please click here for details. • PowerCall(call center) an...
What kind of identification documents do I need to apply for an account?
...y postal mail Customers who w
is
h to use overseas remittance service are required to notify their Individual Number, also called "My Number". Please click here for details regar...
Can I close my account without going to a Bank branch?
You can close your account by postal mail or by Procedure Request Form . Please note that you will be required to provide another Japanese bank account information to trans...
Is
there any charge for closing an account?
There are no charges for closing your account.For customers w
is
hing to close their account from overseas, please click here for details. ...
At which ATMs can I make cash deposits?
... (VIEW ALTTE). *Please be adv
is
ed that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsub
is
hi UJF Trust B...
Can I use ATMs located inside a convenience store?
... (VIEW ALTTE). *Please be adv
is
ed that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsub
is
hi UJF Trust B...
How do I change my ATM withdrawal limit?
The daily withdrawal limit
is
set at 500,000 yen for domestic partner bank ATMs. You can change your daily withdrawal limit from 0 yen Up to 2,000,000 yen(in 10,000 yen increme...
Is
there a limit to the amount that can be deposited?
There
is
no limit for deposits made into PowerFlex accounts. However, please note partner ATMs may have set deposit amounts(usually 500,000 yen) per transaction. In that case, ...
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