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When I click on the “Power Direct Login” button, a blank page appears. How do I fix this problem?...y as your security software, disable the “Block Banner Ad” and the issue may be resolved. Please confirm the details with the software manufacturer. ■Turning off the Ad block...
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[Go Remit online remittance service (smartphone app) * For individual customers] The password re-registration screen does not appear even when I click on the URL from the email that arrived after resetting the login password. Please tell me what to do....again. The link in the email is valid only once, so it will be invalid if accessed multiple times. In addition, if you do not complete the procedure within 24 hours this link ...
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【GoRemit Online Overseas Remittance Service(Smartphone app)】 How do I register my PowerFlex account information on the GoRemit app?...ct “Procedures” 4) Select “Register PowerFlex Account”
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【GoRemit Online Overseas Remittance Service(Smartphone app)】 How do I make foreign currency remittance to a Japanese financial institution?...e foreign currency remittance is withdrawn from the same foreign currency* of your PowerFlex foreign currency savings account. *Currencies available for remittances: US dolla...
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【GoRemit Online Overseas Remittance Service(Smartphone app)】Is it possible to make a Japanese yen currency remittance to a Japanese financial institution?Japanese yen remittances are only possible if the remittance is made to a beneficiary who is a non-resident of Japan. Please confirm with the beneficiary and/or with the benefic...
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What should I do if I have lost my smartphone which has my Smartphone Authentication registered on it?We will need to suspend the Smartphone Authentication on your smartphone right away. Please contact us at PowerCall (call center) with your account number and 4 digit PIN code ...
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Will I be able to use Power Direct (Smartphone Authentication) without using a smartphone?Power Direct (Smartphone Authentication) is available on the PC without using a smartphone. Your account number, Power Direct password will be required for access. Please cl...
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Is it safe to login to Power Direct(online banking) without using my PIN or Security Code Card?【For Customers who have registered for smartphone authentication.】 If you register for Smartphone Authentication Service, after certain transactions such as transfers, a push...
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What should I submit if I am required to submit a passbook copy to an public institution, etc?... SBI Shinsei Bank does not issue passbooks for its accounts. You may also print out a 「Monthly Statement」 or view your 「Account Activity」 via Power Direct (Online ba...
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[Smartphone authentication service] What procedure do I need to do when changing to another smartphone?STEP 1) Please unregister Smartphone Authentication on your old device If you change to another smartphone, you will be required to unregister from the smartphone authenti...