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【GoRemit】I want to remit funds to my family. What kind of documents can I submit to verify relationship with my family when registering the remittance information or raising the remittance volume limit?Some common examples would be family registries, birth certificates, and marriage certificates. If the relationship cannot be verified on 1 document, please submit multiple doc...
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【GoRemit Online Remittance Service(Smartphone App) *for Individuals】What do I do if I have lost my registered personal seal/forgotten my signature?Please use the application form below to update/change your personal seal/registered signature. You will also be required to submit your identification document to finalize your...
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【GoRemit】I registered my PowerFlex account on the app but I received a notice on app/email saying there was a problem with the registration. What should I do?The following 4 pieces of information for GoRemit and PowerFlex account must match; ①Address ②Name ③Date of birth ④Email address. Please double-check these information and reap...
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【GoRemit】What are the intermediary bank fees when making an remittance with GoRemit?The intermediary bank fees will vary on the intermediary bank would be used for a remittance and we will not be able to provide this information in advance. In addition, there ...
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【GoRemit Overseas Remittance Service】Regarding changing of remittance limits. In what circumstances am I required to send "Documentation to validate the source of funds being remitted" and "Documentation to validate the purpose of remittance"?When your requested single, monthly or annual remittance limits exceed our designated standard limits you will be required to submit supporting documents. 【Individual Customer...
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【GoRemit Overseas Remittance Service】Regarding changing of remittance limits. What kind of documents do I need to submit for "Documentation to validate the source of funds being remitted" and "Documentation to validate the purpose of remittance"?Please check here for a list of documents that can be submitted. To customers who have submitted an account statement of the beneficiary account as "Documentation to validate ...
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【GoRemit Overseas Remittance Service】Regarding change of remittance limits (may also apply to adding benefiary accounts). I want to submit "Documentation to validate the source of funds being remitted" and "Documentation to validate the purpose of remittance", but I am unable to produce them in paper format. What can I do?Documents do not need to be submitted in paper form. We can also accept screenshots of websites, etc. *Please ensure the screenshots clearly show all necessary information suc...
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【GoRemit Overseas Remittance Service】What should I do if I don't know my GoRemit Customer Number?Individual customers using the GoRemit app can confirm their customer number by opening the “Menu” (the 3 bars located on the upper left corner of the page) and selecting "GoRe...
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【GoRemit Overseas Remittance Service】What should I do if I don't know the designated collection account number (B-Link number)?Customers using the GoRemit App can confirm via the "Requests" menu. Access the "Requests" menu → Select the relevant beneficiary → Tap "Remittance" at the top-right of the s...
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What documents do I need to provide when applying for GoRemit via the smartphone app?Please submit one of the following combinations: 【Individual Number Documents】 Individual Number Card(back side) or Individual Number Notification Card(both sides) ※"Individ...