FAQ
Search by keyword
Search result of 'What'
-
Regarding documentation required for sending money overseas. What document(s) do I need to provide to confirm the validity of the purpose of remittance?Purpose of remittance Verification Document Living Expense for family or acquaintance An official document showing the sender's relationship...
-
【Residence Card】 What restrictions are placed on the account when the period of stay of my Residence Card has expired?The following restrictions will be placed on the account. ・Transactions which involve movement of funds, such as cash withdrawals at ATMs, remittance (fund transfer) requests f...
-
【Residence Card】How can I have my account unblocked if I forgot to submit my renewed Residence Card validity information?...cation form. 【Residence Card】 What should I do if I lost or misplaced the confirmation letter for my Residence Card validity renewal? 【If you are in a hurry to unlock your...
-
【Residence Card】 What should I do if I lost or misplaced the confirmation letter for my Residence Card validity renewal?If you can use Internet banking, please check here. If you cannot use Internet banking, please follow the procedure below. 1. Download and print out the application form and p...
-
What kinds of restrictions are placed on the account when you do not update your name and (or) address?The following restrictions will be placed on the account. ・Transactions which involve movement of funds, such as cash withdrawals at ATMs, remittance (fund transfer) requests ...
-
What is Procedure Request Form ?By entering your account information we will be able to comply with your requests such as closing bank accounts and reissuing cards. Please follow the instructions p...
-
What are the conditions for closing my account with Procedure Request Form.You will be able to close your account with the Procedure Request Form. Please bear in mind conditions will apply. (1) The request will only be accepted by the account holde...
-
What are the conditions for reissuing a new cash card with Procedure Request Form .You will be able to reissue your cash card with the Procedure Request Form. ※If you have lost your cash card or wish to change the color of your cash card, please contact Power...
-
What kind of procedures are available with the Procedure Request Form?You will be able to make requests the following procedures by entering your customer information. Account Closure of an Account with No Balance Reissuing Cash card Reissuing m...
-
What should I do if there is an error saying my account is suspended when making a fund transfer or when making a domestic transfer on Internet banking?There may be several reasons why restrictions are placed on your account. Please refer to the chart below. Reasons of account restrictions Procedures for liftin...