Opening your account
What kind of identification documents do I need to apply for an account?
Please click here for details regarding identification documents required when opening an account at the branch.
Open an account by postal mail
Customers who wish to use International Cash service or the overseas remittance service are required to notify their Individual Number, also called "My Number".
Please click here for details regarding Individual Number.
"U.S. citizens (U.S. nationals)" or "U.S. permanent residents (Green Card holders)" are required to submit additional IRS forms in order to open an account.
Please click here for details.
Can I open an account if the address on my identification document is different from my present address?
What do I need to bring when I visit one of the Bank's branches to make a transaction or to change my account details ?