Frequently Asked Questions

Opening your account

What kind of identification documents do I need to apply for an account?

Please click here for details regarding identification documents required when opening an account at the branch.

Open an account by postal mail

Customers who wish to use International Cash service or the overseas remittance service are required to notify their Individual Number, also called "My Number".
Please click here for details regarding Individual Number.

"U.S. citizens (U.S. nationals)" or "U.S. permanent residents (Green Card holders)" are required to submit additional IRS forms in order to open an account.
Please click here for details.

Did this FAQ solve your problem?

Yes No