Changing your address
How do I change my address/phone number ?
Please contact 0120-456-022(press *32 for English assistance)(Hours：8:00am to 9:00pm/365days)
Your information will be updated over the phone.
In case you have additional accounts/services below,the changes will be processed by paper application form with valid identification.(i.e. Residence card)
Investment account/Rakuten Brokerage account
Insurance products/Go Remit service/GAICA prepaid card