FAQ
Common Enquiries
- Please tell me the contents that can be processed online or via automated voice system without having to wait for my call to be connected.
- What should I do if the following error message is displayed when I click on “New Transfer” option when making a transfer via Power Direct? “This service is currently unavailable. Please wait for a while and perform the procedure again. (CME0004)”
- I forgot my 4digit PIN code. How can I reissue my PIN?
- Is there any limit to the amount for domestic fund transfers ?
- What is the domestic bank code for Shinsei Bank?
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