FAQ

Closing an account

Can I close my account without going to a Bank branch?

You can close your account by postal mail or by Procedure Request Form .


Please note that you will be required to provide another Japanese bank account information to transfer your remaining balance.
Please also note that foreign citizens leaving Japan (non-residents of Japan) are required to close their account before leaving.


Certain condtions will apply for closing your account by Procedure Request Form.
Please confirm the details here .



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