We will need to suspend the Smartphone Authentication on your smartphone right away.
Please contact us at Shinsei PowerCall (call center) with your account number and 4 digit PIN code at hand.
1) Please call 0120-456-858
2) Press [*77]=>
※If the lines are busy, a different announcement will be played before the option menu. In this case, please follow the instructions from this guidance first before pressing [*77]=>.
3) Please speak with the representative.