FAQ

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What is "Power Direct password"?
The Power Direct password is a 6 to 12 character alphanumeric password chosen by the customer when accessing Power Direct (Internet Banking) account.
If you are accessing your account for the first time, your Power Direct password will be your 8 digit date of birth (YYYYMMDD).
In event you have forgotten your Power Direct password, please contact 0120-301-231(Available 24/7) and reset your Power Direct password via automated voice system.
※Please follow the voice guidance.
*Please be reminded that the Power Direct password is case sensitive (capital letters and lower case letters will be distinguished). The password will only be used when accessing Power Direct.

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