FAQ

Others

About what period of time can I inquire for the details of debit and credit entries ?
You can confirm your debit and credit entries on the "Activity" option in the "Accounts" tab. You can view the latest 10 transactions right away. If you would like to confirm transactions within a certain timeline, specify the time period on the screen. If you would like to inquire the account activities older than 2 years, please check the monthly statements or contact our Shinsei PowerCall (callcenter).

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