FAQ

Funds received by 3 p.m. on business days will be converted into your selected foreign currency at the foreign exchange rates quoted on that day and processed on the same day by Shinsei Bank.
In case when Yen is the denominated remittance currency or if withdrawn from your Shinsei PowerFlex foregin currency account, funds received by 3 p.m. will be processed on the following business day.
Depending on the beneficiary country and bank, funds will typically arrive within 1 - 3 business days; however, screening processes and local banking practice on the beneficiary end may cause delays in some cases.

*Customers using the Shinsei Bank Overseas Remittance application (GoRemit) (for Individual Customers),
please check the FAQ of the Shinsei Bank Overseas Remittance application (GoRemit).