Frequently Asked Questions

GoRemit Shinsei Overseas Remittance Service

【GoRemit】 Do I need to visit a Shinsei Bank branch to use GoRemit?

You do not need to be in Japan physically in order to make remittances, but you do need to be a resident of Japan in order to make remittances.
If you have left the country, you will not be able to use our services.

Please contact the call center for more details.
GoRemit: 0120-227-503 (Weekdays 9:00am - 5:00pm).
If you are calling us from overseas, please contact at +81-3-5954-7530 (phone charges will apply)

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