FAQ

E-statement

Are paper bank statements available?
You can view your monthly statements through Shinsei PowerDirect(internet banking).
Please note that you can confirm your monthly statements for the past 60 months.

If you prefer to receive paper monthly statements, please call us.
【Shinsei Power Call】
Please contact 0120-456-022(Hours: Weekdays and Saturdays 8:30 ~ 17:30).
You can change your monthly statement language from Japanese to English.

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