List of FAQs about the Smartphone App
1. I received the registration notice after applying to GoRemit via the application. What do I do next?
2. I can't log in to the Smartphone App
3. I forgot my user ID / password
4. Can I add a new beneficiary with the Smartphone App?
5. I want to know what the applicable exchange rate is
6. Will remittances be sent immediately after sending a remittance request instruction?
7. I sent a remittance request instruction by mistake. Can I cancel it?
8. I want to delete the remittance request instruction I sent by mistake from my remittance history.
9. Can I set biometric authentication to authenticate using fingerprint / face biometric information?
10. What procedures are available via the Smartphone App?
11. I already use GoRemit, but I would also like to use the Smartphone App
12. I downloaded the GoRemit App but the login screen is in Japanese.
For further details of the application, please check the following
・What is the GoRemit App
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