Frequently Asked Questions

Details

How long does it take for funds to be deposited when sending foreign currency from another bank to a Shinsei Bank account?

After the remittance has been made, it takes approximately 1 week for funds to arrive. This time may differ depending on the currency and/or the country the funds are being sent from.

In accordance with measures to prevent money laundering, supply of funds to terrorists, etc., when funds are received from overseas we may contact customers to confirm details regarding the nature of the remittance and/or request additional evidential documentation before depositing funds to customers’ accounts.



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