FAQ

Details

【GoRemit】 I have received a letter requesting for the confirmation of the validity (DATE OF EXPIRATION) of my Residence Card. Why do I have to inform this information to the bank?

In recent years, anti-money laundering and counter-terrorist financing measures have become increasingly important.

In line with the ""Guidelines for Anti-Money Laundering and Combating the Financing of Terrorism"" which was announced by the Financial Services Agency in February 2018, Shinsei Bank confirms details regarding new transactions from customers and depending on the content and status of the transaction, we will confirm the purpose, and/or customer information from current transactions from our customers as well.

Did this FAQ solve your problem?