FAQ

Details

Can I discard my security code card after I have registered for smartphone authentication?

Your security code card will be required in certain cases (i.e. when you have lost your smartphone) so please keep your security card in a safe place.

※Transactions which require security code cards after unregister smartphone authentication.
・domestic transfers
・Daily domestic fund transfer/account limit change (domestic transfer・ATM・J-Debit)
・Change of PowerDirect password
・Change of Alert E-mail address

If you have lost your smartphone in which you have registered for Smartphone Authentication, please click here.

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