FAQ

Details

Is it safe to login to Power Direct(online banking) without using my PIN or Security Code Card?

【For Customers who have registered for smartphone authentication.】
If you register for Smartphone Authentication Service, after certain transactions such as transfers, a push notification will be sent to your registered smartphone and the transaction will be completed upon approval of the customer.

【For Customers who have not registered for smartphone authentication.】
If you have not registered for smartphone authentication, your PIN and registered phone number will not be required to login but will be required for certain transactions.

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