Frequently Asked Questions

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【GoRemit】 I registered my Shinsei PowerFlex account on the app but I received a notice on app/email saying there was a problem with the registration. What should I do?

The following 4 pieces of information for GoRemit and Shinsei PowerFlex account must match;
①Address
②Name
③Date of birth
④Email address.
Please double-check these information and reapply.
If there ae any changes/updates with your Shinsei PowerFlex account, please update the information before registering your account information on the GoRemit app.

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