Frequently Asked Questions

Details

Can I send money to an overseas account?

Yes, you can. Shinsei Bank has two types of overseas remittance service: "GoRemit" and "PowerFlex overseas remittance."
For details please click here.

【Important】 From October 1st 2019, we will cease to accept remittance requests by Shinsei PowerCall (call center) or at the Bank Counter. From this date on, all remittances will only be accepted by GoRemit smartphone app. Customers planning to make overseas remittances in the future are strongly encouraged to sign up for the GoRemit smartphone app.

●For new applications for the GorRemit app please click here. .
●For current GoRemit customers; please apply by paper application. Please click here.

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