FAQ

Please change your password after logging into your Power Direct (Internet banking) account and click on "Customer support" (located on the upper right hand corner of the page)→"Password change".
As an extra security precaution, an alert message will be displayed every 90 days to recommend you to change your Internet banking password. Password should be alphanumeric, 6 to 12 characters long which includes both upper case and lower case letters.
In addition, we also recommend you to register for alert email. When you register for alert email, a "PowerDirect Password Change Alert" email will be sent when your password is changed.