FAQ

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I want to contact your Shinsei PowerCall (Call center) from overseas.
【From Overseas: (US or Canada)】
1-866-744-6734(toll-free/press *1)
Please note phone charges may apply from calls from mobile phones and local telephone companies. Please confirm if phone charges apply with the phone company.

【From Overseas (other than US or Canada)】
81-3-5954-7763(phone charges will apply)
Touch tone signals for verifying your account number and PIN by automated voice system may be hindered due to poor reception.  If we cannot verify your account details by automated voice system, we may not be able to confirm your account details or proceed with some transactions.

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