Frequently Asked Questions


【GoRemit】 How long does it take to remit funds?

Funds received by 3 p.m. on business days will be converted into your selected foreign currency at the foreign exchange rates quoted on that day and processed on the same day by Shinsei Bank. If the selected currency is JPY, funds received by 12 noon will be remitted on the same day. Depending on the beneficiary country and bank, funds will typically arrive within 3 business days; however, screening processes and local banking practice on the beneficiary end may cause delays in some cases.

*Customers using the Shinsei Bank Overseas Remittance application (GoRemit) (for Individual Customers),
please check the FAQ of the Shinsei Bank Overseas Remittance application (GoRemit).

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