FAQ

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What is the ATM transaction fee?
You can use your Shinsei Bank cash card at numerous domestic ATM locations in Japan.

The following ATMs are available 24/7, for deposits (free of charge for all stage customers) withdrawals (free of charge for Shinsei Silver or higher stage customers) and balance inquires (free of charge for all stage customers)
♦Seven Bank ATMs:available at Seven Eleven convenience stores and Ito Yokado super markets.
♦E-net ATMs:available at FamilyMart, Daily Yamazaki, Lawson and Three-F convenience stores.
♦Lawson ATMs:available at Lawson convenience stores.
♦AEON Bank ATMs:available at AEON, MaxValue, Daiei, Maruetsu super markets and at Mini Stop convenience stores

In addition, you can also access your account from ATMs at major banks and the Japan Post Bank. ATM fees will be a flat rate of 110 yen (incl. tax) per withdrawal, however please note the ATM operating hours and transactions may be limited according the ATM.


Please click here for more details about ATM services.

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