FAQ

1.Use your Shinsei Bank cash card at the following ATM locations to make deposits.

The following partner ATMs are available 24/7 for deposits (free of charge for all stage customers),;
· Seven Bank ATMs: available at Seven Eleven convenience stores and Ito Yokado super markets.
· E-net ATMs: available at FamilyMart, Daily Yamazaki, and Lawson and Three-F convenience stores.
· Lawson ATMs: available at Lawson convenience stores.
· AEON Bank ATMs: available at AEON, MaxValue, Daiei, Maruetsu super markets and at Mini Stop convenience stores

Please click here for details about ATM services.

2.By remittance from other financial institutions (handling costs charged by the remitting bank).

3.In person, at one of our branches* (free of charge).
*Some Branch's do not handle cash over the counter. Please use the ATM for deposits. To confirm your closest branch, please click here

Please note we only accept banknotes (from 1000 JPY) at the ATMs. Coin currency will not be accepted.

Please click here for details about transaction fee.