FAQ
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Log in questions
- Accessing your Internet banking account for the first time.
- I forgot my "PowerDirect password" or what should I do if I’m locked out of the Internet Bank?
- I haven't received my Security Code Card.
- How can I change my PIN?
- I was automatically logged off (cut off).
- Is it possible to issue several Security Code Cards per account (for one person)?
- I've moved house. How should I receive my Security Code Card?
- The login screen will not come up.
- The screen will not change.
- What does "initial password" mean?