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Common Enquiries
- 【Service Suspension】 Which ATM services will be unavailable?
- 【Service Suspension】 Will the call center, Shinsei PowerCall, be available, say, IVR?
- 【Service Suspension】 Can I log into Shinsei PowerDirect to use online banking services?
- 【Service Suspension】 Can I apply for GAICA Flex prepaid card online via Shinsei PowerDirect?
- 【Service Suspension】 Can I load money onto my prepaid card, GAICA Flex, and unload money?
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Service Suspension
- ATM/Online Banking/Branch/Call Center(6)
- GAICA Prepaid Card(4)
- T Point(3)
- Products/Services(9)
- Loans(6)
- Other(2)
Changing your personal details
Applying and closing your account
Trouble?
Online Banking (PowerDirect)
- Using online banking(5)
- Log in(16)
- Domestic fund transfer(15)
- Yen Deposits(3)
- Foreign currency deposit(7)
- Customer Service(2)
- Others(11)
Using your PowerFlex account
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