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Common Enquiries
[Smartphone authentication service] What procedure do I need to do when changing to another smartphone?
Is there any limit to the amount for domestic fund transfers ?
What is the domestic bank code for Shinsei Bank?
Why doesn't the Bank have a passbook like other Japanese banks?
Can I download and printout my account activities from online?
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Applying and closing your account
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Branch location
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Changing your personal details
Changing personal details
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Confirmation of Your Period of Stay
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Trouble?
Request a lost security code card for internet banking.
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Forgot PIN
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Unauthorized withdrawal from your account
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Cannot use ATM card
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Cannot transfer funds using internet banking
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Bank account Abuse
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Online Banking (PowerDirect)
Using online banking
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Log in
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Domestic fund transfer
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Yen Deposits
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Foreign currency deposit
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Customer Service
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Others
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Using your PowerFlex account
Domestic ATMs/Deposit and withdrawals
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Domestic fund transfer
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GoRemit Shinsei Overseas Remittance Service
(97)
Paying bills
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E-statement
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Others
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Shinsei Step Up program
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Individual number (my number)
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PowerFlex Overseas Remittance (Incoming Transfer)
(4)
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