FAQ

... Password change" As an extra security precaution, an alert message will be displayed every 90 days to recommend you to change your Internet banking password. Password should be...

For security reasons, you will be automatically logged off (cut off) if we cannot confirm any operation within a certain time span.

The Security Keyboard is a function that allows you to safely input PIN and passwords onto the screen. It is much safer than using your computer keyboard because it leaves no op...

.... ※In addition, based on security measures being implemented to protect customer’s assets , fund transfers made at the branch may be asked for details and documents related...

Please click here to learn about our security measures. If you suspect fraudulent transactions, please call us at 0120-456-022 (24hrs/365days). ※Please follow the voice guid...

... procedures related to social security, taxation, and disaster relief. Your 12 digit Individual Number can be shown on either your Notification card or your Individual Number C...

...described below to ensure the security of their account as there is a possibility the PC being used to access the site is infected with a virus, spyware or other malware. Malwa...

...f the Time Deposit (placed as Security) or 5,000,000 yen. The lower amount will be the credit limit. To check the overdraft interest rate, please click here ...

...Options". 3) Click "Privacy & Security" from the side menu. 4) In the Cookies and Site Data field, click "Clear Data" 5) Check the "Cached Web content" box and click "Clear". ...

...e confirm the setting of your security software If you are using Kaspersky as your security software, disable the “Block Banner Ad” and the issue may be resolved. Please confirm...