FAQ

Yes, they are. Our account starter kit and account application forms are available in English. If you wish to apply for a home mortgage, the related brochures and forms are also...

No. The PowerFlex account is only available to individual customers and business use is not permitted.

No. The SBI Shinsei Bank does not offer a joint account. The PowerFlex account is only available for individual customers and only one account is allowed per customer. ...

...esent address. Please open an account after you have made the necessary changes on your identification document.

No, a personal seal(hanko)is not mandatory. You can open a PowerFlex account with your signature. Click here for further details on opening your account. ...

You can open your account by postal mail. No need to visit a branch. Please check here for details.

The PowerFlex account is available for customers residing in Japan and only one account is allowed per customer. The following conditions are required for potential account h...

...ations than usual. Open an account by mail If you visit one of our branches, it will be possible to open an account. However, your cash card will be sent by postal mail to y...

...ations than usual for opening accounts.

There is no account maintenance fee or minimum balance. If there should be change in policy, we will notify our customers in advance.