FAQ

To find our closest branch location, please click here .

Please contact either the contact center (PowerCall) to suspend the withdrawal function of your cash card. Once your cash card has been stopped, please reissue your new cash c...

Please confirm the followings (1)Did you use your ATM card at our partner ATM? Please check our website "Domestic ATM" (2)Did you use the ATM during operation hours? ...

Any balance under 1000 yen cannot be withdrawn from an ATM. Please use Power Direct (Internet banking) to transfer the amount including less than 1000 yen to a different bank ...

... domestic fund transfer(s) - ATM withdrawal - ATM/J-debit limit change - Domestic Fund Transfer limit change - PowerYokin transfer limit changes to Yen savings account - Power...

You can use your SBI Shinsei Bank cash card at numerous domestic ATM locations in Japan.The following ATMs are available 24/7, for deposits, withdrawals and balance inquiries ...

...mestic transfers and changing ATM and transfer limits.>>> Learn more About overseas remittance service, please click here.

1.Use your SBI Shinsei Bank cash card at the following ATM locations to make deposits. The following partner ATMs are available 24/7 for deposits (free of charge for al...

...and Account Number is on your ATM card.　＞＞＞about branch name ・Account name is registered both in English and Katakana. Either name is acceptable. Please ensure that you quo...

... Branches】 Please bring your ATM card and registered seal (or signature) and valid identification* in order to confirm your old and new name, date of birth, and your current(n...