FAQ

It will take approximately one week, depending on the day you place the order. Also, please note that it may take longer during busy periods such as campaign periods when we rec...

There is no account maintenance fee or minimum balance. If there should be change in policy, we will notify our customers in advance.

PowerFlex account is just right for foreign residents in Japan. • ATMs available all over Japan. *Please click here for details. • PowerCall(call center) an...

...y postal mail Customers who wish to use overseas remittance service are required to notify their Individual Number, also called "My Number". Please click here for details regar...

You can close your account by postal mail or by Procedure Request Form . Please note that you will be required to provide another Japanese bank account information to trans...

There are no charges for closing your account.For customers wishing to close their account from overseas, please click here for details. ...

... (VIEW ALTTE). *Please be advised that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsubishi UJF Trust B...

... (VIEW ALTTE). *Please be advised that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsubishi UJF Trust B...

The daily withdrawal limit is set at 500,000 yen for domestic partner bank ATMs. You can change your daily withdrawal limit from 0 yen Up to 2,000,000 yen(in 10,000 yen increme...

There is no limit for deposits made into PowerFlex accounts. However, please note partner ATMs may have set deposit amounts(usually 500,000 yen) per transaction. In that case, ...