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What is Procedure Request Form ?By entering your account information we will be able to comply with your requests such as closing bank accounts and reissuing cards. Please follow the instructions p...
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What are the conditions for closing my account with Procedure Request Form.You will be able to close your account with the Procedure Request Form. Please bear in mind conditions will apply. (1) The request will only be accepted by the account holde...
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What are the conditions for reissuing a new cash card with Procedure Request Form .You will be able to reissue your cash card with the Procedure Request Form. ※If you have lost your cash card or wish to change the color of your cash card, please contact Power...
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Are there any fees for using the Procedure Request Form?...ees will be covered by the customer ※Access from Internet Explorer is not supported. Information will not send correctly even if you are able to input it. ※The Procedure Reques...
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What kind of procedures are available with the Procedure Request Form?You will be able to make requests the following procedures by entering your customer information. Account Closure of an Account with No Balance Reissuing Cash card Reissuing m...
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How to clear the cache of my browser?Please check the system requirements first, and try the solutions below. >Click here to find the system requirements for Power Direct. ■ For Internet Explorer 1) Click on the...
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【Residence Card】I have received a letter “Confirmation of Your Period Stay”, how do I update my ”Period of Stay” if I have also changed my address and/or name as well?... has been completed" within 2 to 3 business days. (If there is a problem with the details provided you will receive an email notifying you) After confirming the above email, ple...
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What should I do if there is an error saying my account is suspended when making a fund transfer or when making a domestic transfer on Internet banking?There may be several reasons why restrictions are placed on your account. Please refer to the chart below. Reasons of account restrictions Procedures for liftin...
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【GoRemit Online Overseas Remittance Service(Smartphone app)】 How do I receive the “Registration letter” after applying for GoRemit Overseas Remittance Service via app?...tal mail with your GoRemit Customer Number printed on it. *The GoRemit app menus will not be available until we have confirmed you have received the GoRemit Registration Letter...
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When I click on the “Power Direct Login” button, a blank page appears. How do I fix this problem?Please check the system requirements first, and try the solutions below. > Click here to find the system requirements for Power Direct ■Please confirm the setting of your s...