FAQ

Depending on the customer's account stage, domestic fund transfers made on Online Banking (Power Direct) are free of charge (reimbursed) up to 50,10,5,3 or 1 times per month. >...

The domestic Japanese bank code for SBI Shinsei Bank is 0397. For branch codes, please click here.

Yes. You can receive some currencies/funds from overseas. * For confirmation of situation of international incoming transfer, please contact us via web form from the banner at ...

A bank code is an identification number used by banks when making overseas remittances. SBI Shinsei Bank has 2 bank codes. ·BIC/SWIFT Code : LTCBJPJTor LTCBJPJTHED ·CHIPS UID ...

Yes. You can arrange to have bills automatically paid out of your bank account. In order to set this up, you will need to get an application form from the utility company. You...

You can view your monthly statements through Power Direct(internet banking) Please note that you can confirm your monthly statements for the past 60 months. If you prefer...

We can issue you a bank certificate in English or Japanese and send it to you in approximately one week by postal mail. *If you wish to simply confirm your account balance and/...

SBI Shinsei Bank does not handle foreign currency in cash.

Yes. Bilingual representatives are available. In event they are not able to assist you right away, the interpretation service will be available. ...

You can check your balance and transactions details on Power Direct(Internet banking) or by contacting 0120-456-022 (available on automated voice system, 24/7). ...