FAQ
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Can I receive funds from overseas?... contact us via web form from the banner at the bottom of the screen. We will call you back. * Customers expecting incoming overseas transfers will be required to register the...
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Please tell me the SWIFT code I need to tell the sender when receiving foreign currency transfers from overseas....WIFT Code : LTCBJPJTor LTCBJPJTHED ·CHIPS UID Number: 024997 SBI Shinsei Bank does not have other codes such as ABA, Sort Code, Transit Number, BSB, IBAN etc. However, you are ...
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Can I arrange automatic debiting to pay utility bills?... get an application form from the utility company. You will need to provide your PowerFlex account information on the application form and then return it to the utility company....
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Are paper bank statements available?...m your monthly statements for the past 60 months. If you prefer to receive paper monthly statements, please make a request for reissue of them via Procedure request form....
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Can I get a bank certificate issued in English?... • How long it will take for the bank certificate to be issued: It may take approximately a week. • Balances which are recorded on: Savings accounts, PowerYokin, Time De...
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Do the call center representatives speak English?Yes. Bilingual representatives are available. In event they are not able to assist you right away, the interpretation service will be available. ...
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How do I arrange to have my Monthly Statements in English?We will assist you over the phone. Please contact us via Web Form Consultation with your contact number which we can reach you at so that we will call you back. The English ...
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How do I buy or sell foreign currencies?You can buy or sell foreign currencies by the following: ・Power Direct(Internet banking) "Account Overview"→"Foreign Currency Savings Accounts" menu. ・PowerCall 0120-...
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What do I need to bring when I visit one of the Bank's branches to make a transaction or to change my account details ?Please bring your cash card and your personal seal if you have registered your seal with the bank. Please also note that you need to show your Residence card (or Special Perma...
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Why doesn't the Bank have a passbook like other Japanese banks?SBI Shinsei Bank has eliminated the hassle of having to carry around a passbook. You can confirm your account activities on Power Direct(Internet banking). Inquiry of transacti...