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Are there any specifications on what kind of computers or browsers to use Internet Banking?For the best user performance, please use the following OS and browsers: Please click here for details
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When can I start using Internet banking?...:30 ～ 17:30). ※Please follow the voice guidance.
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Accessing your Internet banking account for the first time.Please click here to confirm the procedure for accessing your Internet banking account for the first time.
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I forgot my "Power Direct password" or what should I do if I’m locked out of the Internet Banking?If you have forgotten your Power Direct password, please reset it by the following ways. < PowerDirect Password Password Reset Page (Online) > Please refer to a FAQ to r...
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How do I change my "Power Direct password"?...ered Information" (located on the upper right hand corner of the page)→"PowerDirect Password change". *From smartphone : tap "Customer Support" on the top right → "PowerDi...
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How can I change my PIN?Please call 0120-456-272 (Available 24/7 by automated voice guidance). ※Please follow the voice guidance. You will be required to enter your branch code, account number and cur...
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The login screen is not came up.The pop-up blocker on your browser or anti-virus software may be causing this problem. Please change the settings to allow access to Power Direct(Internet banking). ...
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The screen is not changed.The connection could be busy. Please wait a while and try again.
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What does "initial password" mean?... Direct(Internet banking) for the first time, or when your Power Direct password is reset. For example, if your date of birth is the 5 June 1970, please enter 19700605 ...
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What is "Power Direct password"?The Power Direct password is a 6 to 12 character alphanumeric password chosen by the customer when accessing Power Direct (Internet Banking) account. If you are accessing your ...