FAQ

Details

How do I change my ATM withdrawal limit?

The daily withdrawal limit is set at 500,000 yen for domestic partner bank ATMs.
You can change your daily withdrawal limit from 0 yen Up to 2,000,000 yen(in 10,000 yen increments) on Power Direct(Internet banking) or contact 0120-456-022 (Hours:8:30am to 5:30pm/Weekdays and Saturdays).

*Domestic partner ATMs may have set withdrawal limits(usually 500,000 yen) per transaction. In that case, please repeat the transaction until you have withdrawn the desired amount.


<Regarding free withdrawals for all customers from ATMs at affiliated convenience stores, etc.>
From 6th February 2023 , the withdrawal fee from ATMs at affiliated convenience stores, etc. for all customers who hold an account with us will be free of charge. Standard stage customers will be limited to 5 free withdrawals a month, however to commemorate the change of the Bank's name, between 6th February 2023 (Mon) and 6th April 2024 (Sat) standard stage customers will also be able to enjoy unlimited free withdrawals.
*Please click here for details.

【Applicable affiliated convenience store, etc. ATMs】
Seven Bank ATMs, Enet ATMs, LAWSON ATMs, AEON BANK ATMs, Patsat ATMs, JR East Japan Railway ATMs (VIEW ALTTE).
*Please be advised that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsubishi UJF Trust Bank ATMs, Sumitomo Mitsui Trust Bank ATMs, and Shoko Chukin Bank ATMs, a withdrawal fee of 110 yen (tax included) will be charged per withdrawal regardless of customer stage.

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