Frequently Asked Questions

Domestic fund transfer

How much is the fee for domestic transfers?

Depending on the customer's account stage, domestic fund transfers made on Online Banking (Shinsei PowerDirect) are free of charge (reimbursed) up to 10, 5, or 1 times per month.
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Internet Banking
【Platinum Stage】1 month: 10 free transfers. Transfers exceeding 10 transfers per month :105yen(tax included) per transfer
【Gold Stage】1 month: 5 free transfers. Transfers exceeding 5 transfers per month :210yen(tax included) per transfer
【Standard Stage】1 month: 1 free transfer. Transfers exceeding 1 transfer per month :314yen(tax included) per transfer

Online transfers between Shinsei Bank accounts will always be free of charge.

Telephone Banking
Pre-registered transfer account:314yen(tax included)
Non-registered transfer account: 629yen (tax included) Transfer amount is limited to 500,000yen per day

Branch (over the counter)
Account holders: 629yen per transfer
Non-Account holders:1020yen per transfer

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