FAQ

Details

What is the ATM transaction fee?

You can use your SBI Shinsei Bank cash card at numerous domestic ATM locations in Japan.

The following ATMs are available 24/7, for deposits, withdrawals and balance inquiries (free of charge for all stage customers).
♦Seven Bank ATMs:available at Seven Eleven convenience stores and Ito Yokado super markets.
♦E-net ATMs:available at FamilyMart, Daily Yamazaki, Lawson and Three-F convenience stores.
♦Lawson ATMs:available at Lawson convenience stores.
♦AEON Bank ATMs:available at AEON, MaxValue, Daiei, Maruetsu super markets and at Mini Stop convenience stores

In addition, you can also access your account from ATMs at major banks and the Japan Post Bank. ATM fees will be a flat rate of 110 yen (incl. tax) per withdrawal, however please note the ATM operating hours and transactions may be limited according the ATM.

Please click here for more details about ATM services.



<Regarding free withdrawals for all customers from ATMs at affiliated convenience stores, etc.>
From 6th February 2023, the withdrawal fee from ATMs at affiliated convenience stores, etc. for all customers who hold an account with us is free of charge. Standard stage customers are limited to 5 free withdrawals a month, however to commemorate the change of the Bank's name, standard stage customers will also be able to enjoy unlimited free withdrawals until 6th April 2024.
*Please click here for details.



【Applicable affiliated convenience store, etc. ATMs】
Seven Bank ATMs, Enet ATMs, LAWSON ATMs, AEON BANK ATMs, Patsat ATMs, JR East Japan Railway ATMs (VIEW ALTTE).
*Please be advised that when using Japan Post Bank ATMs (including those located in Family Mart convenience stores), Major City Bank ATMs, Mitsubishi UJF Trust Bank ATMs, Sumitomo Mitsui Trust Bank ATMs, and Shoko Chukin Bank ATMs, a withdrawal fee of 110 yen (tax included) will be charged per withdrawal regardless of customer stage.



Did this FAQ solve your problem?