Frequently Asked Questions

Yen Deposits

Can I cancel "Yen time deposits" and "2 Weeks Maturity Deposits" before maturity via PowerDirect?

Yes you can.
Yen time deposits and 2 Weeks Maturity Deposit can be cancelled before the maturity date on PowerDirect (Internet banking).

●From the PC●
From the Shinsei Power Direct “TOP” screen, select “Yen Deposit” from the upper menu, and select “Inquiry Yen Deposit ” from the menu directly below.
Please confirm your desired deposit, select "Redemption" and follow the instructions on the screen to complete the cancellation procedure.

● From the smartphone ●
On Smartphone screen, Tap MENU .
Please click on the “Yen Deposit” → “Inquiry Yen Deposit and follow the instructions on the screen to complete the cancellation procedure.



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