Frequently Asked Questions

Domestic ATMs/Deposit and withdrawals

How can I make a deposit into my PowerFlex account?

1.Use your Shinsei Bank cash card at the following ATM locations to make deposits

The following partner ATMs are available 24/7 for deposits (free of charge for all stage customers),;
· Seven Bank ATMs: available at Seven Eleven convenience stores and Ito Yokado super markets.
· E-net ATMs: available at FamilyMart, Daily Yamazaki, and Lawson ・Three-F convenience stores.
· Lawson ATMs: available at Lawson convenience stores.
· AEON Bank ATMs: available at AEON, MaxValue, Daiei, Maruetsu super markets and at Mini Stop convenience stores

Please click here for details about ATM services.

2.By remittance from other financial institutions (handling costs charged by the remitting bank)

3.In person, at one of our branches* (free of charge).
*Some Branch's do not handle cash over the counter. Please use the ATM for deposits. To confirm your closest branch, please click here

Please note we only except banknotes (from 1000 JPY) at the ATMs. Coin currency will not be accepted. 【Important Notice】
From October 7th, 2018 our domestic partner ATM withdrawal fees will change according to the customer's stage. Standard stage customers will be charged 108 yen※ (incl. tax) per withdrawal. Gold and Platinum Stage customers will be able to withdraw from the ATM free of charge. Please confirm the details on the link below:

※From October 1st 2019, due to the increase in the consumption tax rate , ATM fees will be changed to 110 yen per withdrawal.
Please click here for details.

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